Important Policies and Information:
Pick-up Policy
We kindly ask that you pick up your order within two weeks of its completion. You may arrange for someone to pick up your order on your behalf.
If the two week time frame passes, after ample notification and no pick-up has been arranged, your order will be forfeit to our retail department.
If you foresee a scheduling issue for the month of your order (travel, family event) please notify us and we can adjust our schedule to a more convenient time for you.
Refund Policy
Please call or email if you need to cancel your order prior to pick up. If we have started cutting your order when you cancel, your deposit will not be refunded.
No returns will be accepted once an order has been picked up.
Payment Policy
You are paying a deposit for your order with this form. When your order is ready you will receive an email with the balance, which is due at pick up.
We ask that the balance be paid with cash, personal check, or venmo.
A 3% convenience fee will be added if balance is paid by credit card.